If your Print dialog box does not appear, try this fix. When you try to add printer in windows, you may see error “Print spooler service is not running”. This article will give you fix for these two issues.
My friend was not able to print in his Windows 7. He asked me to solve this issue. I have opened word document. I have clicked on Print option, but I could see nothing. When I try to see print preview, I have seen error notification from windows. That shows that I did not have printer installed and I need to add printer.
I went to control panel -> View devices and printers (Hardware and sound) -> Add a printer.
But I have seen “Print spooler service is not running” . Now I have tried below fix. It solved my problem immediately.
What is print spooler service?
Before going to give you fix, let me give some information about print spooler service. It is a service in Windows OS. It gives the print command to printer. It even store multiple print commands in a queue and it will give print commands one after another to printer.
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Why I am seeing print spooler service error?
You may see this kind of error when Print spooler service is corrupt. You may even see this error when print spooler service registry is corrupted. Most probably virus and trojan in your computer may corrupt this service.
Fix for Print dialog box does not appear
Here I am giving you three fixes. First fix has worked for me. If your issue is not solved with fist fix, then only try remaining two fixes.
Fix 1: Delete .spl and .shd files
Go to C -> Windows -> System32 -> Spool -> Printers
Delete all files in Printers folder. Those files extension might be .spl and .shd. Restart your PC. Now you can print your documents. If you still see the problem, follow next step.
Fix 2:Try Microsoft hot fix
Click on Hotfix Download Available button. Accept the terms and conditions. Enter your Email and confirm your Email. You will receive hot fix download link to your mail. Download software and fix your computer with that software.
If you use Windows 10 download Printer troubleshooter from this page. And troubleshoot your printer. Still if you see issue, go for next step.
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Fix 3: Use free print spooler repair tool
Visit this page. Download Print spooler repair tool. It is a free software. This tool will solve almost all print spooler service problems.